Home » Rental FAQ

Rental FAQ

Are there any age restrictions in renting a motorcycle from you?

Clients must be above the age of 22 and below the age of 65 in order to rent a motorcycle.

Can we travel to Malaysia or Thailand?

No, clients are restricted from entering into Malaysia. Clients are only allowed to ride the motorcycle or scooter in mainland Singapore.

Why should I choose your business to rent a motorcycle?

BHH provides professional services, a complete roadside assistance package and high quality bikes.

What happens if I have a tyre puncture?

If you have a tyre puncture or meet with an accident, BHH provides an onsite assistance service that will arrive at your location within an hour.

What are your opening hours?

We are open from Monday to Saturday 09:00am to 06:00pm. After office hour appointments may be made subject to availability.

What is the Mobile Recovery team operating hours?

Our Mobile Recovery Team operation hours are as follows:

Mondays to Saturdays (08:00am – 08:00pm).

Sundays and Public Holidays (11:00am – 08:00pm).

Do I have to bring my own helmets?

We provide helmets at $18 dollars per rental but we encourage you to bring your own helmets for comfort. In addition, customers may purchase new helmets from us. Please refer to the display for the helmet models available on the right panel.

What sort of driver’s license would I need?

An International Driver’s License is preferred with your class to ride a motorcycle clearly endorsed. However, this is not essential. Your own country’s driving license will be fine as long as we can see that you are licensed to ride the type of motorcycle that you are renting from us. It MUST be in English. This means if it’s not in English and we are unable to read it or it is in codes without explanations, then we will require either an International Driver’s License or an official translation of the license from the embassy.

How many days or months in advance must I book?

We recommend that you book as early as possible. This will help ensure bike availability.

I’ll be leaving the next day and I have a very tight schedule, do you provide towing?

Absolutely. Arrangement for towing can be done in advance. We will tow the vehicle from the address given. There will be a towing fees applies. All you have to do is to inform the hotel, leave the keys at the front desk and ensure that the vehicle’s petrol has been filled up.

What is an Electronic Road Pricing (ERP)?

Electronic Road Pricing (ERP) is an electronic system of road pricing. It uses a dedicated short-range radio communication system to deduct ERP charges from smart-cards inserted in the in-vehicle units of vehicles each time they pass a pricing point when the system is in operation. The pay-when-you-use principle helps make motorist more aware of the true cost of driving. This way, road usage can be optimised.

Where can I get a Cash Card?

We provide Cash Card at $11.00 (included GST)

Other available places:
At any branch of DBS, POSB, OCBC, and UOB

Selected petrol stations

7-Eleven outlets

Where do I top-up the Cash Card if it’s running out of cash?

At any ATM displaying the Cash Card logo

Selected petrol stations

AXS Stations

7-Eleven outlets

*Please refer to LTA, HDB or One Motoring websites for respective details of ERP operating hours, parking rate, speed limit and other traffic rules and regulations.