Benefits:
– Opportunities for career growth and professional development.
– Performance-based bonuses.
– Yearly appraisal for promotion and increment.
– Positive company culture โ open and transparent communication, diversity and inclusion
Job Description:
– Attend to walk-in customers, phone calls, WhatsApp enquiries, and emails in a professional and friendly manner.
– Schedule service appointments and coordinate with mechanic to ensure efficient workflow and timely completion of service jobs
– Communicate with customers on service progress, estimated completion times, and any additional repairs or maintenance identified by the workshop team.
– Prepare quotations, generate invoices, and process customer payments accurately.
– Follow up with customers after service completion to ensure satisfaction and address any enquiries or feedback.
– Maintain accurate customer records and ensure all service documentation is complete and up to date.
– Support the daily administrative and operational activities of the workshop.
– Perform any other duties as assigned by the Manager
Job Requirements:
– At least 1 year of customer service or administrative experience. Automotive or motorcycle industry experience is an advantage.
– Good communication and interpersonal skills.
– Proficient in Microsoft Office and computer systems.
Interested applicants please send your detailed resume to hr@bhh.com.sg.