Was well arranged n communicated by the customer service personnel Shi Wei on the booking as well as on the day day of the bike' servicing. Same feeling with Shi Wei n the  friendly sraffs which makes U feel comfortable to b there as well as communicating with them. Was inform of any flaws found and  recommendations provided Is a recommended workshop to patronise. Overall rating is 9 of 10. Gung Ho n Thumbs up again